ph798 Privacy Policy

This Privacy Policy ("Policy") describes how ph798 ("ph798," "we," "us," "our") collects, uses, discloses, stores, and protects personal data in connection with the operation of the online gaming platform accessible at ph798.club (the "Platform"). The Platform offers online casino services — including slots, live casino, fish shooting, bingo, sports betting, and sabong — principally to players located in the Republic of the Philippines.

By registering an account on ph798, accessing the Platform, or using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact ph798 support to request account closure.

This Policy should be read together with the ph798 Terms and Conditions, which govern the overall contractual relationship between ph798 and registered players. Capitalised terms not otherwise defined in this Policy have the meaning given to them in the Terms and Conditions.

For the purposes of applicable data protection law, ph798 acts as the data controller in respect of all personal data collected from players using the Platform. As data controller, ph798 determines the purposes for which, and the means by which, personal data is processed in connection with the Platform.

ph798 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and with applicable data protection laws. Players wishing to exercise their data rights or raise privacy concerns may contact the DPO using the contact details provided in Section 15 of this Policy.

Where ph798 engages third-party service providers (such as payment processors or game providers) to process personal data on its behalf, those providers act as data processors under written agreements that require them to process data only on ph798's documented instructions and to implement appropriate security measures to protect the data entrusted to them.

ph798 collects the following categories of personal data from players and prospective players:

ph798 does not intentionally collect sensitive personal information (as defined under the Data Privacy Act) beyond what is reasonably required for KYC verification and AML compliance. Where government-issued identification documents are collected for verification purposes, ph798 takes appropriate technical and organisational measures to protect these documents.

ph798 collects personal data through the following means:

• Direct Provision by You: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, setting responsible gaming limits, or contacting customer support.
• Automated Technical Collection: Data collected automatically through your use of the Platform, including through cookies, web beacons, server logs, and similar technologies, as further described in Section 10 of this Policy.
• Third-Party Sources: Data received from identity verification service providers, payment processors, and fraud prevention services for the purposes of verifying your identity, processing payments, and detecting fraudulent activity.
• Game Providers: Data about gaming sessions and outcomes generated through your interaction with games provided by ph798's third-party game provider partners on the Platform.

ph798 uses your personal data for the following purposes:

• Account Management: To create and maintain your ph798 player account, authenticate your identity at login, and manage your account settings and preferences.
• KYC and Age Verification: To verify that you are at least 21 years of age and to satisfy our know-your-customer obligations under applicable Philippine law and PAGCOR-aligned standards. This is a mandatory process for all players wishing to make withdrawals.
• Payment Processing: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
• Gaming Services: To provide, maintain, and improve the gaming experience on the Platform, including personalising game recommendations based on your activity.
• Responsible Gaming: To enforce your self-imposed gaming limits, monitor for indicators of problem gambling behaviour, and take appropriate action where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other prohibited activities.
• Customer Support: To respond to your enquiries, resolve disputes, and manage complaints through our live chat and email support channels.
• Legal and Regulatory Compliance: To comply with applicable Philippine laws, PAGCOR requirements, AML obligations, and orders from competent courts or regulatory authorities.
• Marketing and Promotions: To send you information about ph798 promotions, bonuses, and new features — but only where you have opted in to receive marketing communications. You may opt out at any time through your account settings or by contacting support.
• Platform Improvement: To analyse aggregate usage patterns and technical performance data for the purpose of improving Platform features and player experience. This analysis uses aggregated, de-identified data where possible.

ph798 processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its implementing rules:

• Contractual Necessity: Processing that is necessary to perform the contract between you and ph798 — namely the provision of online gaming services under the Terms and Conditions — including account management, payment processing, and the provision of games.
• Legal Obligation: Processing that is required to comply with applicable Philippine laws, including KYC and AML requirements, tax obligations, and orders from regulatory authorities such as PAGCOR and the NPC.
• Legitimate Interests: Processing carried out in pursuit of ph798's legitimate business interests — including fraud detection, Platform security, and aggregate analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing for the purpose of sending you marketing communications about ph798 promotions and new features, which takes place only where you have provided explicit, freely given consent and which you may withdraw at any time.

ph798 does not sell, rent, or trade your personal data to third parties for their independent marketing or commercial purposes. Personal data may be shared in the following limited circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the financial data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Game Providers: JILI Gaming, PG Soft, Pragmatic Play, Fa Chai, Evolution Gaming, and other game provider partners receive data about your gaming sessions through the platform integration necessary to deliver their games.
• Identity Verification Providers: Third-party KYC and identity verification service providers process your identity documents and personal data for the purpose of verifying your identity and age. These providers operate under data processing agreements with ph798.
• Fraud Prevention Services: ph798 may share technical and identity data with fraud detection and prevention service providers to identify and prevent fraudulent activity on the Platform.
• Regulatory and Law Enforcement Authorities: ph798 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the courts of the Republic of the Philippines, or other competent authorities where required by law or where ph798 reasonably believes such disclosure is necessary to comply with a legal obligation, to protect the rights and safety of players or third parties, or to investigate suspected illegal activity.
• Professional Advisors: Lawyers, accountants, auditors, and other professional advisors engaged by ph798 may access personal data on a confidential basis where necessary for the performance of their services.

ph798 retains personal data for as long as is necessary for the purposes for which it was collected, taking into account applicable legal and regulatory requirements. The following general retention periods apply:

• Active Account Data: Personal data associated with an active ph798 account is retained for the duration of the account's existence and for a period following account closure as required by applicable law.
• KYC and Identity Documents: Identity verification documents are retained for a minimum of five (5) years from the date of account closure or the date of the last transaction, whichever is later, in accordance with AML record-keeping requirements under Philippine law.
• Financial Transaction Records: Records of deposits, withdrawals, and wagers are retained for a minimum of five (5) years from the date of the relevant transaction.
• Communications Data: Support communications and correspondence are retained for a minimum of three (3) years from the date of the relevant communication.
• Marketing Data: Where consent has been provided for marketing communications, data is retained until consent is withdrawn. Upon opt-out, data used solely for marketing purposes will be suppressed or deleted within a reasonable period.

When personal data is no longer required for any of the above purposes, ph798 will securely delete or anonymise it in accordance with its data destruction procedures.

ph798 implements a range of technical, organisational, and administrative security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and identity documents, using industry-standard encryption algorithms.
• Access controls restricting access to personal data to ph798 personnel and service providers on a need-to-know basis, with appropriate authentication requirements.
• Two-factor authentication (2FA) options for player accounts, reducing the risk of unauthorised account access.
• Regular security assessments and penetration testing of Platform infrastructure.
• Employee training on data protection obligations and information security best practices.
• Incident response procedures for addressing potential data security breaches promptly and in accordance with NPC breach notification requirements.

Notwithstanding these measures, no method of electronic transmission or storage is completely secure. ph798 cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ph798 will notify affected players and the NPC in accordance with applicable breach notification requirements.

The ph798 Platform uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable you to log in, navigate between pages, and use core Platform features. These cookies cannot be disabled without significantly affecting Platform functionality.
• Functional Cookies: These cookies remember your preferences — such as your preferred game category and display settings — to personalise your experience on the Platform. Disabling these cookies may result in the loss of personalisation features.
• Performance and Analytics Cookies: These cookies collect aggregate information about how players use the Platform, such as which pages are visited most frequently and where technical errors occur. This information is used to improve Platform performance and player experience. Where possible, this data is collected in aggregated, anonymised form.
• Security Cookies: These cookies assist in fraud detection and Platform security by, for example, helping to identify unusual login activity or suspicious transaction patterns.

ph798 does not use third-party advertising or retargeting cookies. Players may manage cookie preferences through their browser settings. Note that disabling strictly necessary or security cookies may impair Platform functionality and account security.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights in relation to your personal data held by ph798:

To exercise any of the above rights, please contact ph798's Data Protection Officer using the contact details provided in Section 15. ph798 will respond to all rights requests within thirty (30) days of receipt, subject to any extensions permitted under applicable law.

The ph798 Platform is strictly intended for individuals who are at least twenty-one (21) years of age. ph798 does not knowingly collect personal data from persons under 21 years of age.

All account registrations are subject to KYC verification, which includes verification of date of birth against a valid Philippine government-issued identification document. Any account found to belong to a person under 21 years of age will be immediately suspended, all gaming activity will be voided, and all deposited funds associated with the account will be handled in accordance with applicable law and PAGCOR guidelines.

The ph798 Platform may contain links to the websites of game providers or payment processors that are operated by third parties. This Privacy Policy applies only to data processed by ph798 in connection with the Platform. ph798 is not responsible for the privacy practices of any third-party websites or services.

When you interact with third-party game provider content or payment service provider interfaces accessible through the Platform, those third parties may collect personal data from you in accordance with their own privacy policies. ph798 encourages players to review the privacy policies of any third-party services they interact with through the Platform.

ph798 reserves the right to update or modify this Privacy Policy at any time. When changes are made, the revised Policy will be published on the Platform with an updated "Last Updated" date. Where changes are material — meaning they affect your rights in a significant way — ph798 will provide advance notice to registered players through the Platform interface or by notification to the mobile number registered on your account, before the changes take effect.

Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the changes, you must cease using the Platform and request account closure before the new Policy takes effect.

ph798 recommends that players periodically review this Privacy Policy to stay informed about how your personal data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which ph798 handles your personal data, please contact us as follows:

If you are not satisfied with ph798's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through the NPC's official channels.

This Privacy Policy was last updated on 1 January 2026. All prior versions of this Policy are superseded by this version as of that date.

Thank you for trusting ph798 with your personal data. We are committed to keeping it safe, using it only as described in this Policy, and respecting your rights as a Filipino player. Salamat sa iyong tiwala.